Payment Policy

Thank you for choosing Sukozi! To ensure your shopping experience is smooth and secure, we have established the following payment policy. Please read it carefully before purchasing.

Accepted Payment Methods

Sukozi offers a variety of payment methods, ensuring you can choose the most convenient method to complete your order payment:

Credit Cards: Major credit cards such as Visa, MasterCard, American Express, and Discover are accepted.

PayPal: Securely pay with PayPal using your PayPal account or credit card.

Apple Pay/Google Pay: Faster payment options with supported devices.

Order Processing and Payment Security

Payment Security: We use the highest level of encryption (SSL) to ensure the security of your payment information. All payments are processed through trusted payment platforms to ensure your transaction is secure.

Order Confirmation: After payment is completed, you will receive an order confirmation email confirming that your order has been successfully submitted. Order details and shipping progress will be continuously updated via email.

Currency and Taxes

Currency: Our website supports multiple currencies, and you can choose the currency appropriate for your region.

Taxes: In most regions, our prices include all applicable taxes. However, in some regions, additional import duties or Value Added Tax (VAT) fees may apply due to local laws. If additional taxes apply, you will see detailed information during checkout.

Refunds & Cancellations

Refund Policy: If you are not satisfied with the product you received or experience any quality issues, we offer a 30-day return guarantee. Please refer to our Return and Exchange Policy for details on the refund process.
Order Cancellations: Once an order has been paid for and is being processed, we cannot cancel it. If there are special circumstances, please contact our Customer Service team as soon as possible and we will do our best to provide a solution.

Notes

Payment Verification: In some cases, we may require additional payment verification information to ensure payment security. If your payment information is not verified, your order may be delayed.
Promo Codes & Discounts: If you have a valid promo code, please enter it during checkout and the discount will be automatically applied. Only one promo code can be used per order.

Contact Us

If you encounter any issues with the payment process or have any questions about our payment policies, please feel free to contact our Customer Service team. We will be happy to assist you.

Email: sukozi_support@163.com

Thank you for choosing Sukozi. We look forward to providing you with excellent products and services!